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FREQUENTLY ASKED QUESTIONS
Clear answers for a local demo storefront.
Clear answers for a local demo storefront.
These answers describe the functionality actually configured in VELORAS. They do not invent real-business policies or backend services.
These answers describe the functionality actually configured in VELORAS. They do not invent real-business policies or backend services.
Shopping
Shopping
How do product availability and variants work?
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Inventory is variant-driven. A product may still be purchasable when one shade or size is unavailable, and different variants remain separate cart lines.
How does the Wishlist work?
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How do promotions work?
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Discovery
Discovery
How does Beauty Finder work?
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How does Routine Builder work?
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Why can a recommendation or routine item be unavailable?
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Shipping & Returns
Shipping & Returns
What shipping options are configured?
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What is the return window?What is the return window?
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Are delivery dates promised?
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STILL NEED CONTEXT?